Refund & Cancellation
Last updated: January 2025
Booking requests vs confirmed bookings
Submitting a form or cart on this website creates a booking request or enquiry. Your trip is confirmed only after our team verifies availability with suppliers and you pay the agreed advance (typically 50% via UPI or Razorpay test/live checkout).
Advance payments
The 50% advance secures your itinerary after written confirmation on WhatsApp or email. The balance is due on arrival in Port Blair unless otherwise agreed in writing.
Customer cancellation
Pending requests can be canceled anytime from your account or by contacting us. After confirmation, cancellation fees depend on supplier rules (hotels, ferries, dive centres). We pass through documented supplier penalties and retain a reasonable service fee for work already completed.
Refunds
Eligible refunds are processed to the original payment method within 7–14 business days after supplier approval. UPI refunds are sent to the same UPI ID; Razorpay refunds follow Razorpay settlement timelines.
Weather, ferry, and force majeure
Island travel depends on weather, sea conditions, and government permits. If an activity or ferry is canceled by the operator, we offer rescheduling or a refund of the affected component where the supplier allows.
Contact
For cancellation or refund help, email hello@tales0fandaman.com or WhatsApp +91 7063929531 with your booking reference.